Customer Success Management (CSM) for digital signage: Maximize the impact of your ad networks

When it comes to digital signage, customer experience is key. Whether in shopping malls, airports, retail stores or other public places, digital signage networks provide a powerful platform to communicate messages and engage customers. But just providing screens and content is not enough to get the maximum benefit from your digital signage investment. This is where Customer Success Management (CSM) comes into play.

Experience Space Heinemann Copenhagen

Infrastor - Heinemann Experience Space Copenhagen.

An exciting new digital experience area has been created in Copenhagen. On a generous 50 square meters, brands have the unique opportunity to present their products in an innovative environment.

For this project, InfraStor supplied an interactive LED floor and 9 interactive large-format displays including a stand housing, on which camera tracking and an RFID Lift&Learn solution were used to create an immersive experience for customers.

On Running Flagship Store London

Infrastor GmbH - References -On Running Flagship Store London - Part of the LED-Wall

Upon request, we presented various LED technologies to our client for their flagship store on Regent Street. In the end, they chose a transparent LED solution that was installed in the store and up the stairwell. In addition, we were able to supply a curved LED wall for another application.

Retail Trends 2023 - Euroshop Düsseldorf Review

Infrastor GmbH - Retail Trends 2023 - Euroshop Düsseldorf Review - Entrance

After three years, Europe's most important retail trade show finally took place again. The entire industry was looking forward to coming together at Euroshop in Düsseldorf from February 22 - 26, 2023. InfraStor was on site and took a look around in the area of retail technology.

The most exciting digital signage trends in 2023 - visit to ISE in Barcelona

Infrastor GmbH - ISE Barcelona 2023 - Entrance

The Infrastor team was at the ISE (Integrated Systems Europe), a global and comprehensive technology trade fair in Barcelona at the beginning of February 2023. There we got to see some exciting new products, technical solutions and innovations and were able to take away some input for us and you. In the following article, we report on our experiences and impressions on site, related to the digital signage sector.

Digital signage

InfraStor GmbH Retail References - Flagship Store London - large LED Shoe Wall 2 - Digital Signage - InfraStor GmbH Blog

What is digital signage, how can it be used in a targeted manner and what are the most important trends in its use? These and other exciting questions are answered here.

Loxone functions


Home automation through automatic product selection and adjustment based on room size and usage. Automatic setup of functions such as lighting control and security.

Shading & indoor climate

automatic shading for comfort, energy efficiency and privacy. Regulates the indoor climate and supports
different heat sources for optimum results.

Lighting & Multimedia

Intelligent lighting control and powerful audio server for first-class sound. Support for digital interfaces (DMX, DALI) offers functions such as dimming, alarms and presence simulation.

Access & door communication

Tailor-made access control for every project, regardless of the number of users. With functions such as code & NFC for contactless access and with video intercom and remote access.


Energy management

Optimization of own energy use for environmental protection through intelligent energy distribution and functions such as standby killer and remote access. Integration of photovoltaics, battery storage, irrigation control and e-charging stations.

Ambient Assisted Living (ALL)

Technical solutions for self-determined living for people with disabilities or older people. The top functions include fall control, emergency call button and intelligent detection of emergency situations for greater safety and rapid assistance.


Automatic irrigation systems, controlled by weather forecasts or soil moisture sensors, also with remote access.


Comprehensive protection with integrated alarm system, including fire and water detection systems and remote access for maximum security.